Waterfords – Lettings Consultant

Job Description

Main duties and responsibilities are:

* To have a full understanding of the lettings process to include the legal procedures and our Terms and Conditions of business

* An understanding of ARLA and their minimum standards

* Carry out lettings valuations and win instructions and business

* Receiving payments of rent on behalf of landlords, receipting and banking

* Oversee progression of tenant reference checks

* Advising tenants and landlords of their contractual obligations

* Reviewing performance and targets and understanding of office targets

* Mail outs, letter dropping, hand delivery of details to local applicants, ring rounds

* Proactively explore new business and valuations from all possible avenues, ie. local applicants, canvassing, old valuations, withdrawn listings etc

* Registering applicants, encouraging valuations and add-on services

* Creating viewings / accompanying viewings

* Landlord updates / viewing feedback

* Receiving offers and taking relevant information/negotiating lets

* Full understanding of statistics, office and personal targets and office systems

* Cross-selling all departments

* Uphold Waterfords mission statement and company charter

* Mentor and coach staff at more junior level

* Attend meetings, sharing information and providing support where required

* Adhere to company dress policy and code of conduct

* Develop personal skills and capability through ongoing training as provided by the company.