The Massage Company – Massage Treatment Centre Membership Supervisor
Job Description
We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful Massage Company Membership Supervisor is passionate about bringing high-quality massage to the mainstream, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our clients.
The Massage Company offers our membership supervisors:
- Varied work schedules over 7 days
- The ability to earn a good salary and commission, with unlimited upwards earning depending on success
- A great team environment, with like-minded colleagues
- The chance to be part of an exciting new concept for the UK
- Learning new sales techniques by understanding customer types (matching to The Massage Company client profiles)
- Professional and personal career opportunities
- Free massage allocation
Position requirements:
- Getting the word out that were open for business
- Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
- Create excellent experience for members/guests through friendly and helpful attitude
- Responsible for scheduling appointments over the phone, on email, and in person
- Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions
- Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or fantastic foot treatment
- Answering customer questions and concerns with urgency, care and sincerity
- Create excellent experience for members/guests through friendly and helpful attitude
- Being part of Spa promotional activity, both onsite and offsite locally
- Must be able to work a minimum of 20 hours per week
- Must be customer service oriented and able to communicate effectively with clients, spa retreat supervisors and management
- Must be eligible to work in the UK and speak a standard of English that enables you to communicate professionally with our clients
