The Massage Company – Customer Advisor
Job Description
The Massage Company is looking for great Membership Supervisors for our "getting busy" flagship centre in Camberley.
We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful Massage Company Customer Advisor is passionate about bringing high-quality massage to the mainstream, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our clients.
The Massage Company offers our customer advisors:
-Varied work schedules over 7 days
-The ability to earn a good salary and commission, with unlimited upwards earning depending on success
-A great team environment, with like-minded colleagues
-The chance to be part of an exciting new concept for the UK
-Learning new sales techniques by understanding customer types (matching to The Massage Company client profiles)
-Professional and personal career opportunities
-Free massage allocation
Position requirements:
-Getting the word out that were open for business
-Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
-Create excellent experience for members/guests through friendly and helpful attitude
-Responsible for scheduling appointments over the phone, on email, and in person
-Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions
-Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or fantastic foot treatment
-Answering customer questions and concerns with urgency, care and sincerity
-Create excellent experience for members/guests through friendly and helpful attitude
-Being part of Spa promotional activity, both onsite and offsite locally
-Must be able to work a minimum of 20 hours per week
-Must be customer service oriented and able to communicate effectively with clients, spa retreat supervisors and management
-Must be eligible to work in the UK and speak a standard of English that enables you to communicate professionally with our clients
